Resolved -
This incident has been resolved.
Sep 4, 14:07 MDT
Investigating -
A current investigation is underway regarding Adobe Connect and MeetingOne audio integration failing to start. Adobe and MeetingOne are working together to resolve this issue as quickly as possible. Stand alone audio services are working.
Sep 4, 13:16 MDT
Completed -
The scheduled maintenance has been completed.
Aug 31, 19:51 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 19:00 MDT
Scheduled -
Valued MeetingOne Customer,
A product release for MeetingOne platforms have been scheduled for the time period noted. Expect some downtime on products and services while work is being performed.
Resolved -
This incident has been resolved.
Aug 26, 06:48 MDT
Update -
Valued MeetingOne Customer,
Our Operations Support team has resolved the issue and you can now resume the use of our services. Thank you for your patience as we worked to resolve the issue.
Update -
We are continuing to investigate this issue.
Aug 26, 05:20 MDT
Investigating -
Valued MeetingOne Customer,
This is a service interruption notification from the MeetingOne Support team. An issue with your MeetingOne Audio rooms not reachable and Adobe Connect Universal Voice Line not connecting has been discovered and is urgently being addressed.
Our Operations Team is working to resolve the issue as quickly as possible.
You may contact Customer Service at support@meetingone.com or 1-888-523-8445 to reschedule any scheduled events or services. We will provide an additional notification when more information is available.
MeetingOne values your business and is doing everything possible to resolve this issue.